Todays Observation of Small Town Living comes as a result of calling our Cable TV and Internet company to report an outage. Those of you from large towns will read in amazement in this conversation with the Cable Internet tech support call.
Ring…Ring…”Northland Cable tech support, this is Stacy. How can I help you?”
Thomas, “Hello, I’d like to report an outage.”
Stacy, “What is your last name?”
Thomas, “Leo”
Stacy, “OK,” 5 second pause, “On Humbird Avenue?”
Stunned Thomas, “Yes!”
…
If at this point your jaw isn’t on your desk then you’ve never called your cable internet company for help. Now that’s personal service. For those who were wondering, 30 minutes later, we were back on the net.